STREAMLINED AND NEW SERVICES: Implemented new goals designed to achieve and maintain the offices 97 percent customer service rating Created central cashiering for customers to conveniently pay any criminal payments in one location Established centralized scanning to ensure all documents are scanned the same day they are filed Consolidated services from five buildings to four, reducing overhead costs by $40,000 Enhanced guardianship audits to protect our most vulnerable citizens Expanded services in South County to process passports, notices of commencement and marriage licenses Opened the Self-Service Center, providing self-represented litigants with easy online and in-person access to free court packets and forms Introduced phone, online and mobile-friendly web payments All Deputy Clerks receive a minimum of 40 hours of specialized training annually Clerk Smith meets directly with new Deputy Clerks as part of their onboarding process Launched a new free service designed to protect property owners from property fraud Launched Shred & Protect Day events for the community to shred confidential documents for free Expanded services to include passport photos in South County and downtown Fort Pierce Opened a drive-thru at the Downtown Fort Pierce location for public convenience and access FINANCIALLY ACCOUNTABLE: Instituted a new credit card rebate program, generating more than $1.4 million in new revenue for citizens while cutting operating expenses Created the national and state award-winning Dollars & Sense: Your Practical Guide to County Finances to educate citizens about how their tax dollars are collected and spent Implemented new Internal Audit Department designed to improve Clerk and county processes NEW TECHNOLOGY: Launched Clerk E-Certify, a convenient service designed to combat fraudulent deeds, mortgages and other county public records Launched Property Fraud Alert program to notify property owners if a deed, mortgage, or other Official Record is fraudulently recorded in their name Successfully upgraded new case management system to Benchmark, allowing customers to view case dockets and digital records Implemented electronic court case filing and document recording Launched online tax deeds and foreclosure sales Introduced a third-party translation service to serve non-English speaking customers Launched new website with integrated online case and official records searches as well as a live chat feature for improved customer service Launched social media pages on Facebook, Twitter, Instagram, LinkedIn and YouTube to educate and inform the public about services Launched new Official Record platform allowing customers to search and view public records, as well as record and process mortgages, deeds and other county official records Implemented document e-Recording for businesses to safely record Official Record documents electronically Implemented online marriage licenses Implemented a mobile app for accessing key clerk services SERVICE & APPOINTMENTS: Recipient of the 2018 Partnership Award by Florida Rural Legal Services Recipient of the 2016 Access to Justice Award by Florida Rural Legal Services Florida Government Finance Officers Association, 2016 Leadership Class Florida Court Clerks & Comptrollers, Treasurer, Vice President, and President (first St
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*An example of an FPO address might look like: Rank/Full Name USS Ship Name (or Unit Information) FPO AP 96555-1234 *Key Features of FPO Addresses No Additional International Shipping Fees: Like APO addresses, FPO addresses are handled domestically, avoiding international fees
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We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles
